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What to do if your wedding venue cancels

16th April 2019 by Natasha Goldstein

You have spent months planning your special day. You've booked the caterers, picked your flowers, found THE dress and you're all set to get married. Then, the unimaginable happens and one of your venues cancels just days before the big day! So, what do you do?! Panic immediately sets in, but don't fret as Asian Wedding Insurance are here to help provide you with some tips on the next steps to take should this happen to you… and it helps even more if you have purchased your Asian Wedding Insurance policy!


Arrange to meet the venue manager, immediately!

Arrange to meet the venue manager as soon as possible after learning the venue has cancelled your booking ideally within the first 12 to 24 hours. This will help you understand the circumstances surrounding your cancellation and will also provide an opportunity to ask any questions you may have, face to face.

There may also be an opportunity for the venue to accommodate your wedding at one of their partner venues (if they have any) so it's always worth going along and asking!


Request your refund

Whatever reason the venue cancelled your booking, you may be entitled to a full refund of any monies you may have paid. This includes if the business has gone in to administration, but in this case your money may become a little harder to get back as quickly.

If your venue has gone in to liquidation or bankruptcy, a wedding insurance policy may be your only way of getting your money back. If you paid by credit card you may also have some additional protection, but it may be limited!

Talk with your bank or building society too and inform them of what has happened. They should be able to assist you in returning any payments made from your account.

Alternative Venue

Look for a new venue

Start searching for a new venue and contact any wedding service suppliers to inform them of what has happened immediately.

With Asian Wedding Insurance, should you need to re-arrange your special day and incur extra costs for doing so, these may be covered by so long as these charges have been notified to and agreed by the claim handlers in advance of booking your new venue.


Decide what compromise you are willing to make

Being so close to your wedding date, you may not necessarily find a venue that meets your requirements as specifically as your original. Decide on things such as how far you're willing to travel, are your start and end times flexible? Are you willing to have the ceremony and reception in separate venues if the previous offered everything in house or vice versa? Once you've made these kinds of decisions, you will find it easier to narrow down a venue.


If all else fails, it's time to cancel temporarily

Sometimes no matter how hard you try, time can get the best of us and you may need to cancel your wedding completely or re-arrange for a much later date.

As heart breaking as this can be, it's important to remember that you want a wedding day you can remember for all the right reasons and not the wrong ones.

Get covered with Asian Wedding Insurance!

With Asian Wedding Insurance you can rest assured that should the unforeseen happen to your wedding plans, we're here to help, even if that does mean cancelling or re-arranging your special day (please see your policy wording for exclusions).

Asian Wedding Insurance policies start at just £59, offers cover for both UK and overseas weddings and civil ceremonies, can be purchased up to 2 years before the big day AND provides financial protection for deposits paid even before you have purchased your wedding insurance policy!

This article is for information purposes only. It does not constitute advice in any way. The information provided here is correct at the time of writing however please check the latest policy wording here for the latest policy terms, conditions and exclusions.

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